• What knives are available in the Service Personnel Program?
  • How do I sign up for the Service Personnel Program?
  • How can I purchase through the Service Personnel Program?
  • How/ where do I purchase a Microtech Knife?
  • How much does shipping cost within the Service Personnel Program?
  • Do I qualify for the Service Personnel Program?
  • File Requirements for Laser Work
  • Can I customize my knife with lasering?
  • Warranty Shipping Instructions
  • How do I know the status of my Service Personnel Programorder?
  • About our Limited Lifetime Warranty
  • Maintenance & Resetting your ZBP or OTF
  • Service Personnel Program Order Timeline
  • How can I get a proprietary tool/bit for my knife?
  • My knife button is stiff/difficult to deploy.
  • What knife steel is my blade made of?
  • Troubleshooting Guide for OTF Knife Deployment Issues
  • Is there a limit on the number of knives I can order?
  • Can you ship the knife directly to me?
  • Sharpening my Knife
  • Marketing Policy
  • What is the turnaround time for a knife order within the Service Personnel Program?
  • How can I tell that my knife is a fake / counterfeit?
  • Maintenance Quick Guide
  • Basic Knife Maintenance
  • My knife arrived defective, how do I return it?
  • Can I swap my blade for a different style/add serrations/etc.?
  • Can I have my knife refurbished/refinished/any cosmetic service?
  • I turned my knife in for repair and was told it was a counterfeit. Now what?