Recent articles

• How to tell if my knife is a counterfeit
  https://www.youtube.com/watch?v=Sv5J4_amTpI
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• Sharpening Service Shipping Instructions
  *ALL CUSTOMERS MUST CREATE A SUPPORT TICKET FOR THEIR KNIFE PRIOR TO SENDING IT IN.*  Dealers / Customers with multiple knives need to submit individual tickets for each knife. We can track your knife by the assigned ticket number. If sending numerous knives, you can place all knives in one ...
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• Warranty Shipping Instructions
  *ALL CUSTOMERS MUST CREATE A SUPPORT TICKET FOR THEIR KNIFE PRIOR TO SENDING IT IN* Dealers or Customers with multiple knives need to submit individual tickets for each knife.   PLEASE NOTE THAT IT MAY TAKE US UP TO 5 BUSINESS DAYS FROM THE TIME OF DELIVERY TO CHECK-IN EACH KNIFE. ...
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• Service Personnel Program Order Timeline
  Sign up for the program here. Upon receiving an approval email, reply with your order. Receive an Order Confirmation email. Knife will be built to order and charged before shipping. Expect an email from UPS with tracking information.
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• File Requirements for Laser Work
  Files submitted for laser work (graphics or logos) should be a minimum of 300 DPI high resolution. An Illustrator EPS or vector file is the preferred format. Each laser work request is reviewed before approval. Very detailed and complex designs may not be approved and should be avoided. They...
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• Can I customize my knife with lasering?
  We do offer custom lasering on new Service Personnel knife orders. We do not laser pre-owned knives. Laser placement:  On Ultratechs, lasering is placed on the back side of the chassis opposite the logo. On Folding knives (such as the LUDT) lasering is placed on the blade opposite the log...
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• How much does shipping cost?
  Shipping costs $18 USD. Our shipping includes insurance and tracking, and has signature-required delivery. If you order multiple knives, they may ship separately and incur separate shipping charges due to knives being built to order. In that event, your first knife will be shipped to you and y...
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• What is the pricing on knives in the program?
  The knives in the program are at a 40% discount from retail prices.  Here is a current list of available knives and their prices: 123-1 UMST BLACK ULTRATECH TANTO NON-SERRATED $216 + SHIPPING   123-2 UMST BLACK ULTRATECH TANTO PARTIALLY SERRATED $221 + SHIPPING   123-10 LEO BLUE ULTRAT...
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• What knives are available in the program?
  To see our core lineup of available knives in the Service Personnel Program, head here. Our Service Personnel Discount only applies to knives available within the program.   We do occasionally offer additional knives in the program based on availability.  You can see our most current l...
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