Recent articles
-
What is the pricing on knives in the Service Personnel Program (SPP)?
The updated list can be found on our website at: https://microtechknives.com/collections/service-personnel-program-new-list . Alternatively, please call 828.684.4355 dial 2 for more help and information. *PLEASE NOTE THAT THE SERVICE PERSONNEL PROGRAM DISCOUNT IS ...
See article -
How can I purchase through the Service Personnel Program?
To purchase through our Service Personnel program: 1. You may go to our Service Personnel Program tab on our website. Add one of these knives to your cart. Then during check out follow the steps given. Your discount will be utilized during check out! 2. You may also reach out to our Sale...
See article - General Cleaning Tips for your O.T.F.
-
Is your showroom open to the public?
Currently, our showroom is currently closed. Please check our Instagram, YouTube or website emails for updates. **All sales are final. No exchanges or refunds**
See article -
How can I get a proprietary tool/bit for my knife?
Microtech has released an official Tool Kit, available for sale through our Authorized Dealers. Dealers to best start with would be PVK, EKnives and Blade HQ. If your knife ever has an issue, you may also send it in to be serviced by one of our technicians. Our warranty service is put in pla...
See article -
How do I obtain a copy of my Invoice for my order/RA?
We ship all packages with an invoice placed on the outside of the shipping box.
See article -
Warranty Shipping Instructions
Before shipping your knife for service, please make sure the following have been completed: - Ticket has been submitted through our Warranty program - Photos of the knife and if applicable, Service Personnel credentials have been attached to the ticket - Verification from an Agent has been...
See article -
Sharpening my Knife
We understand that some customers may prefer to maintain their knives. Sharpening your knife does not automatically void the warranty. The warranty will remain in effect so long as the blade is not improperly sharpened and the handle is not damaged or stripped due to disassembly, determined at o...
See article -
My knife button is stiff/difficult to deploy.
When it comes to button stiffness when deploying or retracting the blade, it is more of a “user gets used to the stiffness” rather than the knife actually mechanically “breaking in”. A lot of customers hold and use our knives for the first time and don’t realize how stiff the function is when th...
See article