OUR SUPPORT SYSTEM
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Recent articles
- General Cleaning Tips for your O.T.F.
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Is your showroom open to the public?
Currently, our showroom is currently closed. Please check our Instagram, YouTube or website emails for updates. **All sales are final. No exchanges or refunds**
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How can I get a proprietary tool/bit for my knife?
Microtech has released an official Tool Kit, available for sale through our Authorized Dealers. Dealers to best start with would be PVK, EKnives and Blade HQ. If your knife ever has an issue, you may also send it in to be serviced by one of our technicians. Our warranty service is put in pla...
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What is the pricing on knives in the Service Personnel Program (SPP)?
The updated list can be found on our website at: https://microtechknives.com/collections/service-personnel-program-new-list . Alternatively, please call 828.684.4355 dial 2 for more help and information. *PLEASE NOTE THAT THE SERVICE PERSONNEL PROGRAM DISCOUNT IS APPLIED AT CHECKOU...
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How do I obtain a copy of my Invoice for my order/RA?
We ship all packages with an invoice placed on the outside of the shipping box.
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Warranty Shipping Instructions
Before shipping your knife for service, please make sure the following have been completed: - Ticket has been submitted through our Warranty program - Photos of the knife and if applicable, Service Personnel credentials have been attached to the ticket - Verification from an Agent has been...
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