Recent articles

• Sharpening Service Shipping Instructions
  Dealers/Customers with multiple knives need to submit individual tickets for each knife.   We can track your knife by the assigned ticket number. If sending numerous knives, place all knives in one box. Please write each ticket# on the outside of the shipping box.      Below are some key p...
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• Warranty Shipping Instructions
  Dealers/Customers with multiple knives need to submit individual tickets for each knife.   We can track your knife by the assigned ticket number. If sending numerous knives, place all knives in one box. Please write each ticket# on the outside of the shipping box.      Below are some key p...
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• How to tell if my knife is a counterfeit
  https://www.youtube.com/watch?v=Sv5J4_amTpI
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• Service Personnel Program Order Timeline
  Sign up for the program here. Upon receiving an approval email, reply with your order. Receive an Order Confirmation email. Knife will be built to order and charged before shipping. Expect an email from UPS with tracking information.
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• File Requirements for Laser Work
  Files submitted for laser work (graphics or logos) should be a minimum of 300 DPI high resolution. An Illustrator EPS or vector file is the preferred format. Each laser work request is reviewed before approval. Very detailed and complex designs may not be approved and should be avoided. They...
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• Can I customize my knife with lasering?
  We do offer custom lasering on new Service Personnel knife orders. We do not laser pre-owned knives. Laser placement:  On Ultratechs, lasering is placed on the back side of the chassis opposite the logo. On Folding knives (such as the LUDT) lasering is placed on the blade opposite the log...
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