OUR SUPPORT SYSTEM
Our in-house experts are standing by to solve your support issues during normal business hours.
Recent articles
-
Sharpening Service Shipping Instructions
Dealers/Customers with multiple knives need to submit individual tickets for each knife. We can track your knife by the assigned ticket number. If sending numerous knives, place all knives in one box. Please write each ticket# on the outside of the shipping box. Below are some key p...
See article -
Warranty Shipping Instructions
Dealers/Customers with multiple knives need to submit individual tickets for each knife. We can track your knife by the assigned ticket number. If sending numerous knives, place all knives in one box. Please write each ticket# on the outside of the shipping box. Below are some key p...
See article -
How do I sign up for the Service Personnel Program?
In order to sign up for the Service Personnel Program, fill out the sign-up form here. Once the form is submitted, expect an email within 3 business days with a price list of currently available knives, as well as instructions for placing an order.
See article -
Tracking your Microtech Gear order
Step 1 - Go to my orders. Step 2 - Click on the order you want to track. Step 3 - Click on details. You can also check the status of your order on your phone, by clicking the “Enable updates via SMS” button. Make sure the phone number present there is valid (if not, you can edit ...
See article -
Can I order online merch from outside the United States?
Yes, visit the online store by going to Microtech Gear
See article -
How to tell if my knife is a counterfeit
Check out: https://youtu.be/Sv5J4_amTpI
See article