SUBMIT SUPPORT RA TICKET

OUR SUPPORT SYSTEM

Our in-house experts are standing by to solve your support issues during normal business hours.

Recent articles

  • About our Limited Lifetime Warranty
    About Our Limited Lifetime Warranty At Microtech, we believe that when you purchase one of our knives, you’ve bought the best. Our talented associates work hard to ensure that the quality of every knife surpasses your expectations. We proudly stand behind the first-class materials, expert craft...
    See article
  • My pocket clip is bent, can that be fixed?
    If you send your knife in to us, we can have the clip bent into place so that it may hold well while sitting in your pocket. You may also purchase a replacement clip. Fill out this form to get the process started: http://support.microtechknives.com/support/tickets/new.
    See article
  • Sharpening my Knife
    We understand that some customers may prefer to maintain their knives. Sharpening your knife does not automatically void the warranty. The warranty will remain in effect so long as the blade is not improperly sharpened and the handle is not damaged or stripped due to disassembly, determined at o...
    See article
  • What is the pricing on knives in the Service Personnel Program (SPP)?
    The updated list can be found on our website at: https://microtechknives.com/collections/service-personnel-program-new-list . Alternatively, please call 828.684.4355 dial 2 for more help and information. *PLEASE NOTE THAT THE SERVICE PERSONNEL PROGRAM DISCOUNT IS ...
    See article
  • How can I purchase through the Service Personnel Program?
    To purchase through our Service Personnel program: 1. You may go to our Service Personnel Program tab on our website. Add one of these knives to your cart. Then during check out follow the steps given. Your discount will be utilized during check out! 2. You may also reach out to our Sale...
    See article
  • General Cleaning Tips for your O.T.F.