Warranty & Service

About our Limited Lifetime Warranty
We believe that when you purchase a Microtech knife, you have bought the best. Our talented associates work hard to ensure that the quality of every knife s...
Mon, 7 Sep, 2020 at 1:46 PM
Basic Knife Maintenance
Some points regarding maintenance: For our out-the-front knives to continue deploying smoothly, they require some simple regular maintenance – it is easy ...
Mon, 7 Sep, 2020 at 2:02 PM
How do I send my knife in for warranty?
First, ensure that your knife is in fact broken. It may just need cleaning/ troubleshooting.   In most cases, issues with deployment are caused by dry i...
Tue, 8 Sep, 2020 at 10:44 AM
My knife is not deploying correctly. How can I fix this?
We recommend you start with some basic maintenance. Often times, deployment issues stem from the knife being dirty or needing lubrication. Head here for som...
Mon, 7 Sep, 2020 at 2:08 PM
My knife button is stiff/ difficult to deploy.
When it comes to button stiffness when deploying or retracting the blade, it is more of a “user gets used to the stiffness” rather than the knife actually m...
Mon, 7 Sep, 2020 at 2:01 PM
Can I return / exchange my knife?
If you purchased the knife through a dealer, you may be able to acquire a refund or exchange through them based on their policy. We do not provide exchanges...
Mon, 7 Sep, 2020 at 1:47 PM
Sharpening my Knife
We understand that some customers may prefer to maintain their own knives. Sharpening your knife does not automatically void the warranty. The warranty will...
Mon, 7 Sep, 2020 at 11:57 AM
How can I get replacement screws?
In order to acquire replacement screws, start by filling out the new support ticket form in our portal: http://support.microtechknives.com/support/tickets/n...
Mon, 7 Sep, 2020 at 11:36 AM
How can I get a proprietary tool/bit for my knife?
We do not provide this proprietary tool for sale. If your knife ever has an issue, it is always recommended to send it in to be serviced by one of our techn...
Mon, 7 Sep, 2020 at 1:52 PM
Where can I find my serial number/date/steel type?
Knife information such as serial number, production date, or steel type can be found either on the pocket clip or blade. Some configurations do not have a p...
Mon, 7 Sep, 2020 at 11:37 AM